CRM Executive – WeeSpaces
Location: Kadavanthara, Ernakulam Experience: 0–2 years
Employment Type: Full-time
Compensation: ₹10,000 – ₹15,000 per month About WeeSpaces: WeeSpaces is a coworking space provider with branches in Kozhikode, Ernakulam, Trivandrum, and Coimbatore, offering flexible workspaces, meeting rooms, and virtual offices to startups, freelancers, and businesses.
Role Overview: WeeSpaces is seeking a CRM Executive to manage customer relationship processes across all branches, including lead tracking, member onboarding, follow-ups, and retention.
Key Responsibilities:
- Maintain and update the CRM database with accurate lead, prospect, and member information
- Track inquiries from website, social media, and walk-ins through to conversion
- Follow up with leads via calls, email, and WhatsApp to drive conversions
- Maintain member records, renewal schedules, and contract details
- Prepare and send proposals, quotations, and onboarding communications
- Monitor customer satisfaction and manage escalations
Requirements:
- Graduate in any stream
- Command over the English language
- Ability to speak Malayalam and Hindi
- Ability to understand Tamil
- 0–2 years of experience in CRM, sales coordination, or customer service (freshers welcome)
- Organized, detail-oriented, and comfortable with follow-up-intensive work
Good to Have:
- Experience in coworking, real estate, or hospitality sectors
- Basic understanding of sales funnels and lead scoring
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
