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Job Description – Key Accounts Manager
Company: Lite Technology Co. Pvt. Ltd. (Unilights)
Website: www.unilights.co
Location: Mumbai
Position: Accounts Manager
Experience: 3–7 Years
Age: 30–35 Years
Salary: ₹30,000 – ₹35,000 per month
Employment Type: Full-Time
About the Role
Unilights.co is looking for a sincere, dedicated, and result-oriented Key Accounts Manager to manage and develop existing and newly assigned client accounts.
The selected candidate will be provided with qualified leads/accounts by the company and will be responsible for understanding client requirements, maintaining strong relationships, ensuring excellent service, converting opportunities into orders, and generating repeat business from existing accounts.
This role is ideal for someone who enjoys building long-term client relationships and takes ownership of their accounts and targets.
Key Responsibilities
- Handle and professionally service company-provided leads and client accounts.
- Understand customer requirements and provide appropriate product/service solutions.
- Regularly follow up with clients and ensure timely conversion of enquiries into orders.
- Build and maintain long-term relationships with clients.
- Ensure excellent customer service before, during, and after sales.
- Maintain regular communication with existing customers to identify new requirements.
- Generate repeat business and additional sales from existing accounts.
- Follow up on quotations, orders, payments, deliveries, and other customer requirements.
- Coordinate with internal sales, design, production, dispatch, and accounts teams wherever required.
- Keep accurate records of client interactions, enquiries, quotations, and orders.
- Identify opportunities for upselling and cross-selling.
- Ensure that customer complaints or issues are addressed promptly and professionally.
- Take complete ownership of assigned accounts and ensure customer satisfaction.
- Achieve monthly sales and account-development targets.
- Provide regular updates to management regarding account status, pending enquiries, and business opportunities.
Candidate Profile
We are looking for someone who is:
- Sincere, hardworking, and dedicated towards their responsibilities.
- Highly responsible and capable of taking ownership of assigned accounts.
- Good at communication and maintaining professional relationships.
- Persistent with follow-ups and comfortable interacting with clients regularly.
- Sales-oriented with a strong focus on repeat business.
- Well-organized and capable of managing multiple accounts simultaneously.
- Positive, professional, and customer-focused.
- Comfortable working towards monthly targets.
- Looking for a long-term career opportunity rather than a short-term job.
Requirements
- Age: 30–35 years
- 3–7 years of relevant experience in sales, account management, client servicing, business development, or relationship management.
- Good verbal and written communication skills.
- Good knowledge of MS Excel, WhatsApp, email, and basic CRM/account management tools.
- Experience in handling B2B clients will be preferred.
- Candidates from lighting, electrical, interiors, architecture, construction, building materials, furniture, or allied industries will be preferred.
- Mumbai-based candidates preferred.
Compensation
₹30,000 – ₹35,000 per month, depending on experience and suitability.
Why Join Unilights?
- Company-provided leads and accounts.
- Opportunity to build and manage a strong client portfolio.
- Scope for generating substantial repeat business.
- Long-term career growth within the organization.
- Performance-oriented work environment.
Key Performance Indicator
The primary measure of success in this role will be the candidate's ability to effectively service assigned accounts, convert leads, retain customers, and consistently generate repeat business.
If you are sincere, dedicated, good at follow-ups, and passionate about building strong customer relationships, we would like to hear from you.
Call Davin @ +917021761230
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
