Job Summary:
We are looking for a friendly, organized, and professional Front Office Assistant to manage front desk operations and provide excellent customer service to students, visitors, and clients. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to handle administrative tasks efficiently.
Key Responsibilities:
- Welcome and assist visitors, students, and clients in a professional manner.
- Handle incoming phone calls, emails, and inquiries.
- Provide information about training programs, schedules, and course details.
- Manage student registrations, admissions, and documentation.
- Maintain attendance records and student databases.
- Coordinate with trainers and management regarding classroom schedules.
- Handle front office administration and office supplies.
- Follow up with prospective students and maintain lead records.
- Support marketing and admissions teams with daily activities.
- Ensure the reception area is clean, organized, and presentable.
- Generate daily, weekly, and monthly reports as required.
Required Skills:
- Excellent verbal and written communication skills.
- Good interpersonal and customer service skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and positive attitude.
- Strong organizational and time-management skills.
Qualifications:
- Bachelor's Degree or Diploma in any discipline.
- 0–3 years of experience in Front Office, Reception, Customer Support, or Administration.
- Freshers with good communication skills are also encouraged to apply.
Preferred Qualifications:
- Experience in an educational institute or training organization.
- Knowledge of CRM tools and lead management.
Benefits:
- Professional growth opportunities.
- Friendly and collaborative work environment.
- Performance-based incentives.
- Training and skill development support.
Pay: ₹15,000.00 - ₹25,097.95 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
