Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
Technical Product Support Specialist – PRISM
We are looking for a Technical Product Support Specialist to join our PRISM team and play a critical role in supporting airline customers and their corporate data needs. This role sits at the intersection of technology, data governance, and customer success , requiring strong analytical skills, attention to detail, and a passion for solving complex data challenges.
In this position, you will work closely with airline partners, internal product and engineering teams, and business stakeholders to ensure data accuracy, compliance, and timely delivery , while serving as a trusted point of contact for PRISM related support.
If you enjoy working with data driven platforms, collaborating across teams, and helping customers succeed in a fast paced, global environment, this role offers an opportunity to make a real impact.
Product Support & Customer Engagement
Provide end to end product support to airline customers, responding to inquiries related to contracts, reports, data usage, and PRISM product functionality .
Investigate and resolve customer issues efficiently, partnering with product, engineering, and business teams to deliver timely solutions.
Data Acquisition, Governance & Quality
Experience supporting data driven platforms or products , with a strong focus on data accuracy, integrity, and governance.
Demonstrated ability to collaborate effectively with cross functional teams, including technical, product, and business stakeholders.
Experience supporting airline corporate data , including understanding data flows, validation, and downstream data delivery.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.
Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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