JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job SummaryThe Transport Executive is responsible for managing employee transportation operations, coordinating with transport vendors, ensuring timely vehicle availability, maintaining transportation records, and supporting administrative activities. The role also includes leveraging routing automation tools to optimize transportation planning, improve operational efficiency, and enhance employee satisfaction while maintaining safety and compliance standards.
Key ResponsibilitiesCoordinate daily employee transportation requirements across shifts and locations.
Schedule, deploy, and monitor company vehicles and transport vendors.
Ensure timely pickup and drop services for employees while adhering to service-level agreements (SLAs).
Maintain transport logs, vehicle records, route data, and vendor documentation.
Handle employee transportation queries, escalations, and emergency support requirements.
Coordinate with drivers, fleet operators, and vendors to resolve operational issues.
Ensure compliance with company safety policies, transportation regulations, and security requirements.
Prepare transport reports, MIS reports, monthly billing reconciliations, and utilization reports.
Manage travel and transportation arrangements for visitors and business guests when required.
Support general administration and facility management activities related to transportation services.
Monitor vendor performance, service quality, and contractual compliance.
Utilize routing and transport automation systems to optimize route planning, vehicle allocation, and trip scheduling.
Analyze transportation data to identify opportunities for cost reduction, route efficiency improvements, and service enhancements.
Collaborate with stakeholders to implement continuous improvements in transportation operations and automation processes.
Required SkillsStrong communication, coordination, and stakeholder management skills.
Knowledge of transportation operations, fleet management, and vendor handling.
Proficiency in Microsoft Excel, Outlook, Power BI, and other MS Office applications.
Familiarity with transport management systems (TMS), routing software, and automation tools.
Strong organizational, analytical, and problem-solving abilities.
Ability to work in shifts and handle emergency situations effectively.
Understanding of transportation safety standards, compliance requirements, and risk management.
Data analysis and reporting skills for operational performance monitoring.
QualificationsBachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
1 to 5 years of experience in transportation coordination, administration, facility management, or logistics operations.
Experience managing employee transportation programs is preferred.
Exposure to transport automation, route optimization, or fleet management software is an added advantage.
Key Performance Indicators (KPIs)On-time transportation service delivery (% adherence to schedules).
Employee satisfaction with transportation services.
Vendor performance and contractual compliance.
Vehicle utilization and occupancy rates.
Transportation cost optimization and budget adherence.
Accuracy and timeliness of reporting, MIS preparation, and documentation maintenance.
Route optimization effectiveness through automation tools.
Reduction in travel delays, route deviations, and operational inefficiencies.
Incident-free operations and compliance with safety requirements.
Successful implementation and adoption of routing automation initiatives.
Automation & Routing FocusRoute planning and optimization.
Automated roster-based trip allocation.
Vehicle capacity utilization tracking.
Real-time route monitoring and exception management.
Automated reporting and dashboard generation.
Data-driven decision-making for transport operations.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
