Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Data Architecture Principles
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues effectively.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Facilitate knowledge sharing sessions to promote best practices and continuous improvement within the team.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Data Architecture Principles.
- Strong understanding of system integration and data flow within complex software environments.
- Experience in troubleshooting and diagnosing issues in multi-component business systems.
- Ability to design and implement scalable data solutions that support business needs.
- Familiarity with database management and data modeling techniques.
- Skilled in collaborating with cross-functional teams to align data architecture with organizational goals.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Data Architecture Principles.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
