Role Summary:
We are looking for a Client Coordinator to manage client communication and coordinate digital marketing, creative, content, video and campaign activities. This is primarily a client servicing and coordination role, not a design, video editing or sales position.
Key Responsibilities
- Coordinate daily communication with clients and internal teams.
- Collect client inputs, content, approvals and feedback.
- Follow up on pending tasks, deadlines and deliverables.
- Maintain project trackers, content calendars and campaign schedules.
- Coordinate with design, video, content, marketing and technical teams.
- Track creative/video production and campaign approval status.
- Schedule meetings, maintain meeting notes and action-point lists.
- Coordinate WhatsApp and email marketing activities.
- Organise approved creatives, documents and project files.
- Support monthly reports and client review meetings.
- Identify delays, missing information and issues and escalate them appropriately.
Key Skills
- Good written and spoken English.
- Strong communication, coordination and follow-up skills.
- Good organisational and time-management abilities.
- Basic knowledge of digital marketing and social media.
- Basic understanding of creative/video production workflows.
- Comfortable with Excel / Google Sheets and online tools.
- Ability to manage multiple tasks and deadlines.
- Good documentation and problem-solving skills.
Preferred
- Fresher with strong communication and coordination skills can apply.
- 1–2 years in client servicing, digital marketing, project coordination or agency environment is an advantage.
- Familiarity with Meta, WhatsApp Business, CRM/marketing tools is a plus.
- Basic Canva or content-management knowledge is beneficial.
Ideal Candidate:
Organised, detail-oriented, responsible with deadlines, proactive with follow-ups, willing to learn new tools, and able to communicate professionally with clients and internal teams.
Job Types: Full-time, Fresher
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
