A Business Development Manager (BDM) in a VoIP company is responsible for driving revenue growth by identifying new market opportunities, building strategic partnerships, and selling communication solutions like SIP trunking, cloud PBX, and unified communications.
Key Responsibilities
Strategic Lead Generation: Identify and research potential clients, including international mobile network operators (MNOs), aggregators, and enterprise businesses.
Sales Cycle Management: Own the end-to-end sales process from initial cold outreach and lead qualification to contract negotiation and closing.
Solution Pitching: Conduct product demonstrations and presentations focused on VoIP calling, virtual numbers, and CPaaS platforms.
Relationship Building: Maintain and scale long-term partnerships with existing clients and channel partners to ensure recurring revenue.
Market Analysis: Monitor industry trends, competitor pricing, and global messaging policies to adjust go-to-market strategies.
Cross-functional Collaboration: Work with technical, legal, and finance teams to prepare customized commercial proposals and ensure smooth client onboarding.
Required Skills & Qualifications
Domain Expertise: Strong knowledge of VoIP technologies, including SIP, PBX, cloud telephony, and unified communications.
Sales Proficiency: Proven experience in B2B or international sales, typically requiring 3–8 years of experience in the telecom or IT sector.
Technical Communication: Ability to explain complex technical concepts (like A2P SMS delivery or routing models) to non-technical stakeholders.
Tools: Proficiency in CRM software like Salesforce, Zoho, or HubSpot and data-driven reporting tools.
Education: A Bachelor’s degree in Business, IT, or Telecommunications; an MBA is often preferred for managerial roles.
Performance Metrics
Achieving monthly and quarterly gross margin and revenue targets.
Pipeline growth and lead conversion rates.
Successful execution of business cases and partnership KPIs.
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: Hybrid remote in Noida, Uttar Pradesh
