Position: Advanced Nurse Practitioner
Reporting To: SBU Head – Advanced Therapies, Commercial Operations
Location: Gurgaon, India (All India Role)
Job Purpose
To support the growth and successful implementation of Advanced Therapies (High Flux Dialysis/HDF/HV-HDF) across India by providing clinical expertise, customer training, therapy adoption support, and ongoing clinical education to hospitals, dialysis centres, nephrologists, and nursing teams.
Key Responsibilities
Clinical & Therapy Implementation
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Support hospitals and dialysis centres in establishing and operationalizing High Flux Dialysis/HDF/HV-HDF therapy programs
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Assist customers in clinical workflow setup, therapy protocols, and best practices for Advanced Therapies
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Conduct on-site clinical support during installation, initiation, and stabilization phases of HDF/HV-HDF therapy
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Ensure proper therapy adoption and utilization aligned with clinical guidelines and company recommendations
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Support troubleshooting of therapy-related clinical issues in coordination with technical and commercial teams
Training & Education
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Conduct structured training programs for dialysis nurses, technicians, and clinicians on HDF/HV-HDF therapies
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Develop and deliver educational sessions, workshops, CMEs, and hands-on demonstrations for customers
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Train customers on machine handling, therapy optimization, patient monitoring, infection control, and therapy compliance
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Create and maintain training documentation, competency checklists, SOPs, and educational materials
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Ensure continuous upskilling of customer clinical teams on Advanced Therapies
Customer Engagement & Relationship Management
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Build strong professional relationships with nephrologists, hospital administrators, dialysis staff, and key stakeholders
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Act as a trusted clinical advisor for customers adopting Advanced Therapies
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Support customer retention and therapy expansion initiatives through strong clinical engagement
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Gather customer feedback and share market insights with internal stakeholders
Commercial & Cross Functional Support
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Work closely with Sales, Marketing, Technical Service, and Medical teams to support therapy conversions and upgrades.
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Provide clinical inputs during customer discussions, product evaluations, and therapy presentations
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Support new product launches and therapy awareness initiatives in the market
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Participate in conferences, workshops, and scientific meetings related to dialysis and Advanced Therapies
Compliance & Quality
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Ensure all clinical training and support activities comply with company policies and regulatory requirements
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Maintain accurate documentation of customer training activities and field visits
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Adhere to quality standards, infection control practices, and patient safety protocols
Experience
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Min 5 - 6 years of relevant clinical experience in dialysis, nephrology, or renal care
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Strong exposure to Hemodialysis therapies; experience in HDF/HV-HDF preferred
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Experience in customer training, clinical education, or therapy implementation will be an added advantage
Key Skills & Competencies
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Strong clinical knowledge of dialysis therapies and renal care
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Excellent presentation, communication, and training skills
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Ability to conduct hands-on clinical demonstrations and workshops
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Strong interpersonal and stakeholder management capabilities
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Problem-solving and customer-centric approach
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Ability to work independently in a field-based role
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Proficiency in MS Office and training documentation
Travel Requirement
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Travel across India based on business and customer requirements
Preferred Attributes
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Passion for clinical excellence
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High learning agility and adaptability
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Strong collaboration and team-oriented mindset
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Ability to influence therapy adoption through clinical expertise
