Senior Executive – Sales | Freight Forwarding & CHA
Job Type: Full-Time, Permanent
Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Industry: Freight Forwarding / Logistics / CHA
Experience: 3–7 Years
Education: Graduate / MBA / PGDM preferred
Job Summary
We are looking for an experienced Senior Executive – Sales with a strong background in Freight Forwarding, Customs Clearance (CHA), and Logistics. The candidate will be responsible for generating new business, developing client relationships, promoting freight forwarding and customs clearance services, and achieving assigned revenue and sales targets.
The ideal candidate should have strong knowledge of import/export processes, customs clearance, ocean and air freight, logistics costing, pricing, and B2B sales.
Key Responsibilities
- Identify and develop new business opportunities in Freight Forwarding, CHA, Customs Clearance, Import and Export Logistics.
- Generate leads through cold calling, client visits, networking, referrals, and other business development activities.
- Build and maintain a strong sales pipeline and consistently work towards assigned revenue targets.
- Meet prospective and existing clients to understand their logistics requirements and provide suitable solutions.
- Prepare and share commercial quotations, freight rates, and pricing proposals.
- Negotiate rates and commercial terms with clients to convert business opportunities.
- Coordinate with Operations, Documentation, Pricing, and Customer Service teams to ensure smooth shipment execution.
- Maintain strong relationships with existing customers and identify opportunities for repeat and additional business.
- Handle customer queries and coordinate internally to ensure timely resolution.
- Monitor competitor activities, market trends, and freight rates to identify new business opportunities.
- Maintain accurate sales MIS, customer databases, sales reports, and pipeline updates.
- Track sales performance and achieve monthly, quarterly, and annual business targets.
Required Skills
- Strong knowledge of Freight Forwarding and CHA/Customs Clearance processes.
- Understanding of Import/Export documentation and procedures.
- Knowledge of Ocean Freight and Air Freight services.
- Understanding of freight pricing, logistics costing, and quotation preparation.
- Strong B2B sales and business development skills.
- Excellent communication, negotiation, presentation, and client-handling skills.
- Ability to generate leads independently and convert prospects into customers.
- Proficiency in MS Excel, CRM, and sales reporting tools.
- Strong follow-up and relationship management skills.
Pay: ₹35,000.00 - ₹40,000.00 per month
Application Question(s):
- How many years of experience do you have specifically in Freight Forwarding / Logistics / CHA Sales?
- Have you independently generated new business and acquired clients for Freight Forwarding / CHA services?
- Do you have hands-on knowledge of freight pricing, logistics costing, and quotation preparation?
- Are you comfortable with regular client visits and field sales activities?
- Could you please share your current CTC, expected CTC, and notice period?
Work Location: In person
