Location: Delhi
Experience: 0.5–2 Years in Customer Support
Job Responsibilities
- Handle customer queries through calls, WhatsApp, and email.
- Assist clients in resolving basic product-related issues.
- Guide users on platform features and usage.
- Escalate technical issues to the relevant team when required.
- Maintain records of customer interactions and issue resolution.
- Ensure timely response and high customer satisfaction.
Required Skills
- Strong communication and listening skills.
- Patience and problem-solving ability.
- Basic understanding of software products.
- Ability to handle multiple customer queries efficiently.
Work Location: In person
Pay: From ₹15,000.00 per month
Work Location: In person
