Role description
Title ServiceNow CoE Scrum Master Role
Summary
Enable predictable CoE execution across demosPOCsoffering builds by driving agile rituals backlog hygiene dependency management and delivery reportingKey ResponsibilitiesFacilitate sprint planning daily standups reviews retrospectives ensure delivery cadenceMaintain backlog user stories acceptance criteria coordinate with ProductOffering ownersTrack dependencies across CoE functions and capability SMEs manage RAID and burndownDrive release readiness demo releases POC drops asset publication cyclesEnsure consistent documentation and handover readiness for reusable assets MustHave Skills610 years overall 3 years as Scrum Master for platformproduct buildsStrong agile tooling Azure DevOpsJira reporting facilitation and stakeholder mgmtNicetoHaveExperience with ServiceNow delivery lifecycle understanding of platform constraints and environments
Skills
Mandatory Skills : Project Governance, Project Planning, Risk/Crisis Management, Scope & Change Management, Stakeholder Management
Good to Have Skills : Agile (Value-Driven Delivery), Benefits Management, Schedule Management
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/