Position Title: Relationship Manager - Home Loan Sales DSA
Department: Sales
Reports To: Area Sales Manager
Job Summary:
The Relationship Manager for Home Loan Sales (DSA) will be responsible for driving sales of home loans through a network of Direct Sales Agents. The individual will support DSAs in achieving their sales targets, assist in identifying new business opportunities, and ensure a smooth loan process for customers. This role will also involve providing ongoing guidance and training to DSAs to enhance their performance and ensure high-quality service.
Key Responsibilities:
Sales & Business Development:
- Achieve sales targets for home loans through a network of DSAs.
- Identify and onboard new DSAs to expand the sales network.
- Develop and implement strategies to generate leads and convert them into home loan sales.
- Provide guidance to DSAs on improving their sales pitch and techniques.
Customer Relationship Management:
- Build strong relationships with potential home loan customers and ensure they have a positive experience throughout the loan process.
- Address customer queries and concerns promptly, ensuring customer satisfaction.
- Coordinate with the processing team to ensure smooth loan approval and disbursement.
Loan Process Management:
- Support DSAs in gathering all necessary documentation for loan applications.
- Ensure that all loan applications processed by DSAs are complete, accurate, and comply with internal policies.
- Work with credit teams to ensure timely loan approvals and disbursements.
Market Knowledge:
- Keep up-to-date with industry trends, competitor products, and market conditions.
- Share insights with the sales team to identify new business opportunities and improve sales strategies.
Reporting & Compliance:
- Track and report on sales progress for both individual DSAs and the team as a whole.
- Ensure that all DSA activities are in compliance with regulatory requirements and company policies.
- Maintain and update customer data and sales records in CRM systems.
Skills and Qualifications:
Educational Qualification: Graduate in any discipline. A background in finance, sales, or marketing is preferred.
Experience:
Minimum 1-3 years of experience in home loan sales or financial product sales. Prior experience managing DSAs or sales teams is a plus.
Key Skills:
Strong interpersonal and communication skills. Good negotiation skills and the ability to close deals. Strong relationship-building capabilities. Knowledge of home loan products, interest rates, and market trends. Ability to provide mentorship and support to sales agents.
Technical Skills:
Familiarity with MS Office, CRM tools, and loan processing software.
Job Locations
Nashik : Maharashtra, Pune : Maharashtra, Nagpur : Maharashtra, Kanpur Nagar : Uttar Pradesh, Mysore : Karnataka, Mangaluru, Varanasi : Uttar Pradesh, Jaipur : Rajasthan, Bangalore, Hyderabad : Telangana, Chennai : Tamil Nadu
Required SkillsNegotiationLead GenerationCRM toolsMS OfficeSales Strategycustom_Customer Relationship ManagementMarket AnalysisHome Loan SalesLoan ProcessingDSA
Pay: ₹300,000.00 - ₹400,000.00 per year
Work Location: In person
