Bangalore, Karnataka
Job Summary
We are looking for a highly experienced Senior Salesforce Engineer with strong expertise in Salesforce Financial Services Cloud (FSC) to design and deliver scalable CRM solutions for the Insurance and Financial Services domain . The ideal candidate will bring deep domain knowledge, hands-on development expertise, and strong experience in Agentforce for Financial Services to enhance agent productivity and customer journeys
Key Responsibilities
Key Responsibilities
1. Solution Design & Development
Design and implement scalable Salesforce solutions aligned to business requirements
Develop and customize applications using:
Apex
Lightning Web Components (LWC)
Salesforce configuration & declarative tools
Ensure high performance, maintainability, and scalability of solutions
2. FSC & Agentforce Implementation
Implement and configure Salesforce Financial Services Cloud (FSC) features
Enhance Agentforce capabilities for Financial Services , focusing on:
Agent productivity
Customer relationship management
Sales and service workflows
Design solutions supporting:
Client onboarding
Policy servicing
Financial advisory journeys
3. Integration & Architecture
Design and implement integrations with external systems (via REST/SOAP APIs, middleware like MuleSoft)
Work on multi-system ecosystems (CRM, backend systems, third-party platforms)
Ensure data consistency, security, and performance across integrations
4. Business & Stakeholder Collaboration
Work closely with:
Business stakeholders
Product owners
Architects
Translate functional requirements into technical solutions
Provide technical guidance in FSC and Agentforce implementations
5. Quality & Delivery
Participate in Agile/Scrum delivery model
Ensure adherence to coding standards, best practices, and CI/CD pipelines
Troubleshoot production issues and provide performance optimizations
Skill Requirements
Strong hands-on expertise in:
Salesforce Financial Services Cloud (FSC)
Agentforce for Financial Services
Development skills:
Apex, Lightning Web Components (LWC), SOQL
Strong understanding of:
Salesforce data model and security model
Integration patterns (REST, SOAP, Events, CDC)
Experience in:
Salesforce configuration (Flows, Process Builder, Validation rules)
CI/CD and version control
Certifications (Mandatory)
Salesforce Certified FSC Consultant
Salesforce Certified Administrator
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