Job Responsibilities
- Provide onsite support for desktops and laptops.
- Install and configure Windows operating systems.
- Install and troubleshoot software applications.
- Set up and replace desktops, laptops, monitors, keyboards, and other peripherals.
- Troubleshoot hardware and software issues.
- Support printers and scanners.
- Assist users with Microsoft Office and Outlook issues.
- Perform IMAC activities (Install, Move, Add, and Change).
- Replace hardware components such as RAM, SSDs, keyboards, and batteries.
- Support user login and password-related issues.
- Coordinate with remote support teams when required.
- Update service tickets and submit site visit reports.
Basic Network Knowledge
- Basic understanding of IP Address, DHCP, DNS, and Subnet Mask.
- Connect devices to wired and wireless networks.
- Perform basic network troubleshooting.
- Test and replace Ethernet cables.
- Identify network port issues and coordinate with the network team.
- Basic knowledge of switches and routers.
Pay: ₹800.00 - ₹1,200.00 per day
Benefits:
Work Location: In person
