Location: Sachin GIDC, Surat, Gujarat
Experience: Freshers & Experienced Candidates can apply
Job Description
We are looking for a Customer Support Executive who can confidently communicate with clients, handle customer calls, understand their requirements, and provide appropriate support.
Key Responsibilities
- Handle incoming and outgoing calls with clients/customers.
- Communicate with clients professionally and understand their queries or requirements.
- Provide timely and accurate information to customers.
- Coordinate with internal departments to resolve customer issues.
- Maintain proper records of customer interactions and follow-ups.
- Follow up with clients as required.
- Build and maintain positive relationships with customers.
- Ensure a good customer experience through professional and polite communication.
Required Skills
- Good Hindi and English communication skills.
- Confident and polite while speaking with customers.
- Good listening and interpersonal skills.
- Good knowledge of MS Office/Excel will be an advantage.
- Ability to handle multiple customer queries and follow-ups.
- Positive attitude and willingness to learn.
- Good communication and convincing skills.
Eligibility
- Freshers with good communication skills are welcome to apply.
- Candidates with customer support, telecalling, client handling or coordination experience will be preferred.
- Candidates who are confident in handling calls and communicating with clients are encouraged to apply.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
