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Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Senior Product Manager – Risk Platform
About the Role
We are looking for a Senior Product Manager to help define and scale a modern risk and compliance platform for a global payments business. The platform will serve as the common foundation for embedding risk and compliance into payment journeys consistently, intelligently, and at scale.
This is a platform product role: the successful candidate will think beyond individual workflows and design reusable services, APIs, and configuration models that can be adopted by multiple products and business lines. The role requires strong systems thinking, technical fluency, and the ability to balance regulatory obligations, operational efficiency, and user experience.
What You’ll Do
Define the vision, strategy, and roadmap for reusable risk and compliance platform capabilities across products and regions.
Turn risk, compliance, operational, and customer needs into clear product requirements and delivery plans.
Shape core platform capabilities such as policy evaluation, decision orchestration, restrictions, and verification journeys.
Design capabilities that can be consumed through standardized APIs, hosted experiences, and embedded user flows.
Build shared foundations such as canonical data models, action and decision models, and reusable workflow patterns.
Partner with Engineering, Architecture, UX, and Compliance teams to deliver scalable and explainable solutions.
Use data and stakeholder feedback to identify gaps, prioritize trade-offs, and measure platform impact.
Balance self-service adoption with governance, reliability, and regulatory readiness.
Communicate product direction, key decisions, and delivery progress to senior stakeholders and cross-functional teams.
What We’re Looking For
5+ years of Product Management experience, ideally in platform, fintech, payments, or regulated products.
Experience with risk, compliance, KYC/KYB, or AML workflows.
Experience with API-first platforms, workflow orchestration, decisioning systems, or third-party integrations.
Strong track record defining strategy, building roadmaps, and driving cross-functional execution.
Platform mindset, with the ability to design reusable capabilities, APIs, workflows, and shared data models.
Strong systems thinking, with the ability to simplify complex processes across products, systems, and teams.
Good understanding of UX, workflows, business processes, and operational needs.
Technical fluency across APIs, integrations, data models, and system design.
Excellent communication, stakeholder management, and leadership skills across senior and cross-functional audiences.
Comfortable operating with ambiguity, structuring complex problems, and driving alignment across competing priorities.
Compensation
Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
