Customer Support Executive (International Voice Process)
Location: Thane
Job Type: Full-time
Experience: 0–5 Years (Freshers & Experienced can apply)
Job Description
We are hiring Customer Support Executives for an International Voice Process. The role involves handling inbound customer calls, resolving queries, and delivering excellent customer service to international clients.
Key Responsibilities
- Handle inbound international customer support calls.
- Assist customers with inquiries, complaints, and service requests.
- Communicate professionally and effectively with customers.
- Resolve customer issues while ensuring high satisfaction levels.
- Maintain accurate records of customer interactions and updates.
- Follow company policies and quality standards during every interaction.
Eligibility
- Freshers and experienced candidates (0–5 years) are welcome to apply.
- Excellent verbal communication skills in English.
- Strong customer service and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts, including night shifts if required.
Skills Required
- Customer Support
- International Voice Process
- Customer Service
- Communication Skills
- Problem Solving
- Computer Basics
- Active Listening
Interested candidates can share their updated CV at 9278360410
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
