Group Company: Polycab India Pvt Ltd
Designation: QSD Manager
Office Location: Bhopal
Primary Responsibilities:
Operations Management
- Supervise all warehouse activities including inward, storage, and outward.
- Implement and monitor standard operating procedures (SOPs).
- Ensure compliance with safety regulations and company policies.
- Inventory Control
- Maintain accurate stock levels through regular audits.
- Use warehouse management systems (WMS) to track inventory and ensure FIFO.
- Manage returns effectively.
- Logistics & Coordination
- Collaborate with sales and logistics teams.
- Ensure TAT for Last mile delivery.
- Schedule deliveries and pickup to meet customer demands.
- Optimize space utilization and material handling processes.
- Issue Escalation
- Raise on ground issues to appropriate authorities in timely manner
- Follow up for issue resolution within defined/reasonable timelines
- Health & Safety
- Enforce workplace safety standards.
- Conduct regular safety training and inspections.
- Ensure compliance with local labour and safety laws.
Educational qualifications preferred
Diploma in Mechanical or any graduate with specific degree in Supply Chain, Logistics, Business Administration, or related field (preferred). Proven 2-4 years experience in warehouse or logistics management. Strong knowledge of inventory management systems and ERP software. Excellent leadership, communication, and problem-solving skills. Ability to work under pressure and meet deadlines.
Skills & Competencies
- Organizational and planning abilities.
- Analytical mindset with attention to detail.
- Proficiency in MS Office and warehouse management software.
- Knowledge of lean warehousing and continuous improvement practices.
KRA and KPIs
- Ensuring defined TAT @ 95% for Last mile delivery – 40%
- Managing inventory levels based on the norms (Inventory control and accuracy)– 10%
- Ensuring FIFO @100% - 20%
- Warehouse efficiency & operations – 15%
- Logistics cost – 15%