Job Summary
We are looking for a friendly, well-groomed, and customer-focused Front of House Associate to be the face of our establishment. The ideal candidate will create a welcoming experience for guests, manage reservations, and ensure smooth front-of-house operations while delivering exceptional customer service.
Key Responsibilities
* Greet and warmly welcome guests upon arrival.
* Manage reservations, seating arrangements, and waitlists efficiently.
* Maintain a clean, organized, and presentable reception and dining area.
* Assist guests with inquiries, special requests, and provide prompt resolutions.
* Coordinate with the kitchen and service team to ensure smooth day-to-day operations.
* Handle walk-in guests and manage guest flow during peak hours.
* Process billing and payments using the POS system (where applicable).
* Uphold high standards of hospitality, professionalism, and customer satisfaction.
Requirements
* Minimum qualification: 10th or 12th pass.
* Excellent communication skills; proficiency in English and the local language is preferred.
* Well-groomed, friendly, and customer-oriented personality.
* Ability to work efficiently in a fast-paced hospitality environment.
* Basic knowledge of POS systems and cash handling is an added advantage.
* Strong interpersonal and teamwork skills.
Experience
* Freshers are welcome to apply.
* 0–2 years of experience in hospitality, cafés, restaurants, hotels, or customer service is preferred.
Working Hours
* 9–10 hour shifts.
* 6-day work week with 1 weekly off.
* Must be comfortable working flexible shifts, including weekends and holidays.
Salary
Competitive salary, based on experience and qualifications.
Pay: From ₹20,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
