Job Description
We are seeking a detail-oriented and efficient GSA-Housekeeping (F/M/X) to join our team in Mercure Hyderabad KCP, India. As a Guest Service Associate specializing in housekeeping, you will play a crucial role in maintaining the cleanliness and presentation of our facilities, ensuring a comfortable and welcoming environment for our guests.
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Clean and maintain guest rooms, public areas, and other assigned spaces according to established standards and procedures
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Properly use cleaning equipment, supplies, and chemicals while adhering to safety guidelines
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Respond promptly to guest requests and concerns related to housekeeping matters
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Restock guest room amenities, linens, and supplies as needed
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Inspect rooms and public areas for cleanliness, functionality, and maintenance issues
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Report any damages, deficiencies, or safety hazards to the appropriate personnel
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Collaborate with other departments to ensure seamless guest experiences
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Maintain organized storage areas and manage inventory of cleaning supplies
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Adhere to all company policies, procedures, and safety standards
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Participate in ongoing training and development programs to enhance skills and knowledge
Qualifications
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Proven experience in housekeeping or a similar role in the hospitality industry (preferred)
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High school diploma or equivalent (preferred)
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Thorough knowledge of cleaning techniques, procedures, and safety protocols
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Proficiency in using various cleaning equipment and supplies
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Strong attention to detail and commitment to maintaining high cleanliness standards
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Excellent time management and organizational skills
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Physical stamina to perform cleaning tasks throughout the shift
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Basic communication skills in English and local languages
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Ability to work flexible hours, including weekends and holidays
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Customer-focused mindset with a positive and professional attitude
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Relevant hospitality certifications (optional)
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Ability to work in Hyderabad, India