Front Desk Executive (Dental Clinic / Receptionist)
Company: Dr. Sobti's Dental Care Location: Rajouri Garden, West Delhi Job Type: Full-time, In-person Salary: ₹20,000 – ₹30,000 per month
About Us
Dr. Sobti's Dental Care is a premium, implant-focused dental clinic in Rajouri Garden, West Delhi, with an in-house digital lab and an attached dental academy. We are known for advanced implant, full-arch, and smile designing treatments and a high standard of patient care. We're looking for a warm, organized, and confident Front Desk Executive to be the first point of contact for our patients.
Role Overview
As our Front Desk Executive, you will run the reception, handle patient calls and enquiries, manage appointments, and keep the front office moving smoothly. You'll be the bridge between our patients and our clinical team — creating a great first impression from the moment a patient calls or walks in.
Key Responsibilities
- Greet and welcome patients, ensuring a professional and friendly front-desk experience
- Answer incoming calls and enquiries promptly, and follow up with patients over phone and WhatsApp
- Schedule, confirm, and reschedule appointments, and manage the daily appointment calendar
- Register new patients and maintain accurate records in the clinic management software
- Coordinate patient flow between reception, doctors, and the treatment coordination team
- Share basic clinic and treatment information with enquiring patients and route them correctly
- Handle billing, payment collection, and invoicing at the front desk
- Follow up on pending appointments and consultations to reduce no-shows
- Maintain the reception area, manage walk-ins, and handle general administrative tasks
What We're Looking For
- Excellent communication skills in Hindi and English, with a clear and pleasant phone manner
- Confidence and comfort speaking with patients over the phone and in person
- Strong computer skills — comfortable with clinic/practice-management software, MS Office, and WhatsApp
- Ability to learn new software quickly and work with digital tools
- Well-organised, punctual, and able to multitask in a busy environment
- A warm, presentable, and patient-first attitude
- Prior experience at a clinic, hospital, or customer-facing front desk is a plus (strong communicators who are freshers are welcome to apply)
Compensation & Benefits
- Salary: ₹20,000 – ₹30,000 per month (based on experience and skills)
- Training and growth opportunities within a fast-growing premium dental practice
Schedule
- Full-time, in-person role at our Rajouri Garden clinic
- Working hours: 9:00 AM – 8:00 PM
- One weekly off (day rotates as per the clinic's current staff schedule)
How to Apply
Apply directly through Indeed with your updated resume. Shortlisted candidates will be contacted for an interview.
Pay: ₹20,000.00 - ₹30,000.00 per month
Education:
Experience:
- Healthcare management: 1 year (Required)
Work Location: In person
