We're hiring a Digital Marketing Intern to be the in-house owner of our brand on the internet.
You'll work alongside the founder and a content agency we've already hired. Your job is the day-to-day execution that an agency can't do well — talking to real users, moderating our community, replying to comments at human speed, finding the next ten creators we should partner with, and keeping the brand voice consistent across every channel.
This is a hands-on, ownership-heavy internship. You won't be assigned make-work. If it goes well, the path to a full-time Growth or Marketing role is open.
About Kwill
Kwill is the client portal for the world's service businesses — one branded experience for proposals, e-signatures, invoices, and Stripe-powered payments. Our customers' clients experience it as the business's own brand, not Kwill's.
We're built global-first, with real users in 40+ countries. Our promise to customers is "Look like an agency of ten, even if you're a team of one." Our promise to teammates is plainspoken work, fast feedback, and real ownership from day one.
We're a small team. The marketing engine is being built right now — by us, by the agency we just brought on, and by you.
Why this role exists
We've outsourced content production to an agency. That covers ~40% of what marketing actually is. The other 60% — community presence, engagement, customer research, partnership outreach, brand voice enforcement, agency coordination, and the dozens of small daily judgement calls that make a brand feel alive — needs an in-house owner.
That's you.
You'll be the human face of Kwill in the places where humans want to talk to humans, and the operations layer that turns the agency's content into actual reach.
What you'll work on
Your week will be a mix of community work, content support, and operational coordination. Concretely:
Community & engagement (40% of your time)
- Reddit: become a genuine, helpful presence in r/freelance, r/webdev, r/web_design, r/smallbusiness, and regional subs. Answer questions. Build karma. Surface customer pain points back to the team.
- Discord: moderate the Kwill community as it launches and grows. Welcome new members, run weekly threads ("share your portal," "what shipped this week"), keep conversations alive.
- X / Twitter: reply to founders, freelancers, and agency owners in the spaces where our audience already lives. Build the engagement layer that turns posts into conversations.
- LinkedIn comments: be the first sensible comment under our company posts and on the posts of target customers.
- DMs: triage and respond to inbound DMs across every channel within 12 working hours.
Content support & QA (25% of your time)
- Review agency-produced content for brand voice and factual accuracy before it ships.
- Adapt content for channels the agency doesn't optimise for (WhatsApp broadcasts, Telegram, Facebook Groups, Threads, Indie Hackers, Hacker News).
- Help draft founder posts based on voice notes / Loom recordings.
- Source and pitch real-customer stories for case studies.
- Maintain a swipe file of best-performing posts from competitors and adjacent brands.
Creator & partnership outreach (15% of your time)
- Identify 5–10 freelance-space micro-influencers per month we could partner with.
- Cold-email creators with a clear, respectful pitch.
- Manage the partnership pipeline in a simple tracker.
- Coordinate gifted Pro access in exchange for honest content.
Analytics & reporting (10% of your time)
- Pull weekly numbers across all social channels.
- Build a simple dashboard: what's working, what isn't, what we should try next week.
- Set up and own Plausible Analytics tracking for marketing campaigns.
Agency coordination (10% of your time)
- Be the day-to-day point of contact between Kwill and our content agency.
- Triage agency requests, route feedback, escalate when needed.
- Make sure the agency has the brand assets, customer quotes, and product context they need.
We're looking for someone who…
- Is very online. You know how X, LinkedIn, TikTok, Instagram, Reddit, and Discord actually work — not in theory, but as a daily user.
- Writes clearly. Short sentences. No fluff. Your DMs sound like you, not like a template.
- Has a feel for tone. You can tell the difference between a post that sounds like Kwill and one that sounds like every other SaaS. You can match brand voice without being told twice.
- Loves talking to strangers on the internet. Community moderation is people-facing work. You should enjoy it.
- Is organised. You can run a content calendar, a creator pipeline, and a community moderation queue without dropping things.
- Cares about the user. You'll be the first person many of our prospects talk to. Empathy is part of the job.
- Can work asynchronously. We're remote across timezones. Written, async-first communication is the default.
- Speaks fluent English in writing. We're a global brand and tone matters.
- Is honest about what they don't know. Marketing is full of made-up authority. We'd rather you say "I'm not sure, let me check" than fake it.
You do not need:
- A marketing degree. We've hired self-taught marketers and former founders. We care what you've done, not what you studied.
- Years of agency experience. Strong students, recent grads, freelancers, and side-project marketers are equally welcome.
- A specific country, citizenship, or visa status. The role is fully remote and we hire globally.
Nice to have, not required
- You run a personal social presence (an X account, a newsletter, a TikTok, a Substack) you can point to. Quality matters more than follower count.
- You've contributed to Reddit, Indie Hackers, or another community in a meaningful, non-spammy way.
- You've used or studied client-facing SaaS tools — HoneyBook, Dubsado, Bonsai, FreshBooks, etc. — and have opinions.
- You've done freelance work yourself. You'll understand our user intuitively.
- A second language. We're a global product (multi-currency, 40+ countries) and we translate copy regularly. Spanish, Portuguese, Hindi, French, or Arabic especially valued.
- Basic comfort with design tools (Figma, Canva), video editing (CapCut), or analytics (Plausible, GA4).
A typical week
- One 30-min weekly sync with the founder.
- One 30-min weekly sync with the content agency.
- 3–4 hours per day of community + engagement work, broken up across your timezone.
- 1 day per week dedicated to creator outreach and partnership pipeline.
- A weekly Loom or written recap: what worked, what didn't, what you'd try next.
No status meetings. No theatre. You'll set your own hours within a 4-hour overlap window we agree on at start.
What you get
- Real ownership. Your work is visible. The voice you craft in DMs and comments becomes how the world experiences Kwill.
- A front-row seat at an early-stage startup. You'll sit in product, sales, and strategy conversations. You'll learn how a SaaS actually gets built and grown.
- Direct mentorship from the founder and exposure to a content agency we can learn from.
- A flexible, async workweek. 25–40 hrs/week. We don't track when you work — we care what you ship.
- Paid, monthly. Competitive stipend, scaled fairly to your location. Discussed openly in the first call.
- A clear path to a full-time Growth or Marketing role. Strong interns convert. We say this because it has happened.
- A reference you can use forever. Whether or not you stay, we'll champion your work.
- A small annual learning budget for courses, books, or tools that grow you.
Logistics
LocationOn-site at our Amritsar office, India.
ScheduleIn-office, Monday to Friday. Standard working hours, with flexibility around studies or personal commitments.
Hours25–40 hrs/week. We'll agree a schedule that fits your studies or other commitments.
DurationOpen-ended. Minimum 3 months. Most internships convert to longer engagements.
CompensationPaid monthly. Competitive stipend, discussed in the first call.
Relocation If you're nearby and willing to move, we can help with a relocation stipend.
Start date As soon as you're available.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person
