Key Roles And Responsibility
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by up selling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly
1. SKILLS & KNOWLEDGE
Educational Qualifications &Relevant Experience
A bachelor’s degree in administration or a related field.
A minimum of 1 years’ experience.
Excellent interpersonal and communication skills.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction
