- Respond to customer queries and issues through phone calls, emails, and chat promptly and professionally.
- Provide accurate information about product features, functionalities, and services.
- Ensure high levels of customer satisfaction by resolving concerns effectively.
- Troubleshoot and resolve customer complaints or issues related to the product, ensuring timely and efficient problem-solving.
- Coordinate with technical support or other departments for more complex queries.
- Follow up with customers to ensure their concerns are fully resolved and document outcomes.
Job Types: Full-time, Fresher
Contract length: 6 months
Pay: ₹15,000.00 - ₹30,914.91 per month
Application Question(s):
- Are you ready for the Mota Varacha location?
Location:
- Surat, Gujarat (Preferred)
Work Location: In person
