Company: Foxbrain (EdTech)
Location: Karkardooma, Delhi
Working Days & Timings
- Working Days: Wednesday to Monday
- Weekly Off: Tuesday
- Working Hours: 11:00 AM – 8:00 PM
Salary: ₹40,000 – ₹50,000 per month (Negotiable for an exceptional candidate.)
About the Role
Foxbrain is an established EdTech organization with multiple branches across the NCR region. We are looking for an experienced Service Coordinator to manage parent interactions and ensure seamless service delivery.
Key Responsibilities
- Act as the primary point of contact for parents regarding service-related queries.
- Coordinate with internal teams to ensure timely resolution of parent concerns.
- Schedule and manage service requests and follow-ups.
- Maintain accurate records of parent interactions and service updates.
- Ensure prompt communication and provide regular updates to parents.
- Support daily operational activities and maintain high service standards.
- Prepare service reports and coordinate with relevant departments as required.
Candidate Requirements
- Minimum age: 28 years.
- Relevant experience in Service Coordination, Parent Relations, Customer Support, Operations, or a similar role is mandatory.
- Fluency in spoken and written English is mandatory.
- Strong communication, coordination, and interpersonal skills.
- Proficient in MS Office and basic computer applications.
- Ability to multitask and handle parent interactions professionally.
Apply Now
Interested candidates who meet the above criteria can connect at 8929412164.
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
