WE ARE HIRING – FRONT OFFICE EXECUTIVE
White Portico Thekkady | Kumily, Thekkady
Are you friendly, confident, and passionate about hospitality?
Join our team at White Portico Thekkady, a boutique hotel in the heart of Thekkady.
Position
Front Office Executive / Receptionist
Key Responsibilities
- Welcome and assist guests with a warm and professional attitude
- Handle guest check-in and check-out
- Manage room reservations and booking enquiries
- Attend phone calls, WhatsApp messages and guest queries
- Handle billing, payments and basic front-office documentation
- Coordinate with housekeeping and other departments
- Assist guests with information about Thekkady, local attractions and activities
- Handle guest requests and resolve basic concerns professionally
- Maintain accurate guest and booking records
- Ensure the reception area is clean, organized and welcoming
What We’re Looking For
- Good communication and interpersonal skills
- Friendly, confident and presentable personality
- Basic computer knowledge
- Ability to communicate in English and Malayalam
- Hindi or other languages will be an advantage
- Hospitality experience preferred, but freshers with the right attitude can apply
- Willingness to work in shifts and weekends/holidays
- Good customer-service mindset and attention to detail
Why Join Us?
- Work in a growing boutique hotel brand
- Friendly and professional working environment
- Opportunity to learn hotel operations and guest relations
- Career growth opportunities in hospitality
Location: White Portico Thekkady, Kumily, Thekkady, Kerala
Pay: ₹8,734.98 - ₹15,000.00 per month
Work Location: In person
