Tele-Sales Executive – Customer Success & Loan Support (Only Girls)
Location: Vikas Puri A - Block near Pillar no 630
Employment Type: Full-Time
Salary: ₹12,000 – ₹18,000 per month + Attractive Incentives
Experience: 6 Months – 3 Years
About the Role
We're looking for energetic, customer-focused, and goal-oriented individuals to join our growing team as Tele-Sales Executives.
In this role, you'll be the key point of contact for customers throughout their loan application journey. You'll help customers understand loan products, complete applications, resolve queries, and ensure a smooth experience from application to disbursement.
If you enjoy interacting with people, building relationships, and growing your career in the financial services industry, we'd love to hear from you.
Key Responsibilities
- Contact customers and explain loan products, eligibility criteria, and documentation requirements.
- Guide customers through the loan application process.
- Follow up with customers regarding pending documents and application status.
- Resolve customer queries and provide timely updates.
- Coordinate with Sales, Credit, and Operations teams for smooth loan processing.
- Maintain accurate customer records and interactions in CRM/software systems.
- Build strong customer relationships and deliver an excellent customer experience.
- Handle customer concerns professionally and ensure prompt resolution.
- Achieve daily follow-up targets and maintain high customer satisfaction levels.
Required Skills
- Excellent communication skills in Hindi and English.
- Strong customer service and relationship management abilities.
- Good follow-up, coordination, and interpersonal skills.
- Basic computer knowledge including MS Office, Email, and CRM systems.
- Ability to multitask and work in a target-oriented environment.
- Positive attitude, confidence, and problem-solving mindset.
- Strong listening and convincing skills.
Preferred Qualifications
- 6 months to 3 years of experience in Telecalling, Tele-Sales, Customer Service, Banking, NBFC, Financial Services, Loan Processing, or Customer Support.
- Experience in handling customer interactions over phone calls is preferred.
- Freshers with excellent communication skills and a willingness to learn may also apply.
What We Offer
Attractive Incentives with No Upper Limit on Earnings
Cell Phone Reimbursement
Paid Sick Leave
Paid Time Off (PTO)
Career Growth & Internal Promotion Opportunities
Professional Training & Skill Development
Performance-Based Rewards & Recognition
Friendly, Supportive & Growth-Oriented Work Culture
Why Join Us?
✔ No aggressive or pressure-based calling environment
✔ Opportunity to build a career in the Financial Services and Lending Industry
✔ Learn customer handling, sales, communication, and relationship management skills
✔ Work with a young, energetic, and supportive team
✔ Grow your income through performance-based incentives
- If you're passionate about helping customers and want to build a rewarding career with growth opportunities, apply today and become a part of our success story.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Work Location: In person
