JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Director of FitoutsPosition OverviewThe Director of Fitouts leads and oversees the strategic planning, execution, and delivery of interior fitout projects across commercial portfolios. This senior leadership role manages teams, client relationships, and project portfolios to ensure high-quality workspace transformations that meet client objectives, timelines, and budgets.
Key ResponsibilitiesStrategic Leadership Develops and implements fitout strategy aligned with organizational goals and market demands. Sets departmental vision, standards, and best practices for interior fitout delivery. Identifies growth opportunities and new service offerings in the fitout market.
Portfolio Management Oversees multiple concurrent fitout projects across diverse property types including corporate offices, retail spaces, hospitality venues, and mixed-use developments. Prioritizes resource allocation and manages overall portfolio performance, budgets, and schedules.
Client Relationship Management Serves as primary point of contact for key clients and stakeholders. Develops long-term client partnerships and ensures exceptional service delivery. Leads client presentations, proposals, and contract negotiations for major fitout engagements.
Team Leadership Manages and mentors fitout project managers, coordinators, and support staff. Builds high-performing teams through recruitment, development, and performance management. Fosters collaborative culture focused on quality, innovation, and client satisfaction.
Project Delivery Oversight Ensures projects meet quality standards, budget parameters, and schedule commitments. Reviews design concepts, space plans, and technical specifications. Approves major decisions regarding scope changes, contractor selection, and risk management strategies.
Vendor and Contractor Management Establishes and maintains relationships with architects, designers, general contractors, and specialty subcontractors. Negotiates master agreements and framework contracts. Evaluates vendor performance and manages preferred supplier networks.
Financial Management Develops department budgets and forecasts. Monitors project profitability and cost control. Reviews and approves expenditures, change orders, and payment applications. Drives continuous improvement in financial performance.
Quality and Compliance Ensures fitout projects comply with building codes, safety regulations, accessibility standards, and sustainability requirements. Implements quality assurance processes and conducts project audits. Manages risk mitigation and insurance requirements.
Innovation and Improvement Stays current with industry trends, materials, technologies, and workplace design concepts. Implements new delivery methods, digital tools, and process improvements. Champions sustainable design and wellness-focused workspace solutions.
Required QualificationsBachelor's degree in Architecture, Interior Design, Construction Management, Engineering, or related field
10+ years progressive experience in fitout, interior construction, or project management
5+ years in senior leadership or director-level role
Proven track record managing large-scale fitout portfolios and complex projects
Strong understanding of MEP systems, building services, and technical coordination
Exceptional leadership, communication, and stakeholder management skills
Financial acumen with P&L responsibility experience
Proficiency with project management software, design tools, and building information systems
Preferred QualificationsMaster's degree in relevant discipline
Professional certifications (PMP, LEED AP, RICS, CIOB, or similar)
Experience in corporate real estate or tenant representation
Knowledge of agile workplace design, activity-based working, and hybrid workspace strategies
Established network within commercial real estate and construction industries
Experience managing international or multi-site fitout programs
Key CompetenciesStrategic thinking and business development
Change management and organizational leadership
Commercial negotiation and contract management
Risk assessment and problem-solving
Client-focused service delivery
Cross-functional collaboration
Performance management and team development
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
