Experience- 1 - 2 Years
Freshers can also apply***
Assisting users through installing applications and computer peripherals.
- Providing technical support either by visiting user work area or through remote-access systems.
- Providing IT networks and customer services to users inside the company.
- Guide users with step-by-step instructions to resolve the issues.
- Customising the desktop applications as per the needs of users and clients.
- Advising on software and hardware upgrades.
- Maintaining a log of job tickets and maintenance tasks.
- Send the unresolved issues to the next level of the support team.
- Ensuring that the client systems are working fine.
- Creating technical reports and manuals.
- Keep up with current breakthroughs in computing technology and research its reviews.
- Monitoring network performance, system availability, and reliability.
- Troubleshooting and resolving network issues, including hardware and software problems.
- Collaborating with other IT professionals to develop and implement network security measures.
- Conducting regular network maintenance, including updating software and hardware.
- Documenting network configurations, processes, and procedures.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
