- Relationship Management: Building rapport with customers to ensure satisfaction and loyalty, acting as a bridge between the customer and the business.
- Customer Support: Responding to inquiries, resolving complaints, and providing detailed information about products/services.
- Lead Nurturing & Follow-up: Following up on leads via phone or email to convert them into clients.
- Administrative Tasks: Maintaining accurate customer databases, records of interactions, and sales data.
- Operations Management
- Team management
Pay: ₹200,000.00 - ₹300,000.00 per year
Benefits:
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
Experience:
- Team management: 1 year (Preferred)
Work Location: In person
