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Vice President – Custody – C13
The Custody Settlements operations team is looking to setup a team of highly skilled self-motivated individuals to manage the day-to-day processes for a settlements and regulatory change that introduces new measures for the authorization and supervision of EU Central Security Depositories (CSDs) and sets out to create a common set of prudential, organizational, and conduct of business standards at a European level.
The successful candidate will be responsible for working in partnership with business stakeholders across all verticals in Securities Services i.e. custody settlements operations and client delivery, client management, product development, business analyst and testing teams to meet the overall business and client requirements.
The role provides an exciting opportunity to gain an in-depth knowledge of the securities services business, with an opportunity to advance and learn alongside a team of self-driven and highly motivated professionals.
Main responsibilities:
- Management – Role requires full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results, managing escalations and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
- Provide an unparalleled level of service through the efficient and pro-active resolution penalties, enforced by the regulatory reform, in the exception queues of client enquiries while also assisting in client education of market or industry changes as well as Citibank practices and policies
- Monitor and manage funding and reconciliation requirements to facilitate the collection / redistribution of penalties as enforced by the regulatory reform
- Manage static data requirements for the business on core systems required for the seamless processing of instructions/ penalties
- Act as an intermediary between clients and central securities depositories to resolve penalty appeals raised by clients
- Proactively manage bilateral claims received from clients and manage the process through to closure
- Collaborate with local custody settlements operations and, client delivery and penalty processing team to investigate issues and bring them to closure within the defined service level agreement
- Be part of a team providing timely, accurate and proactive information to our client and colleagues
- Utilize data analysis tools and methodologies, in conjunction with professional judgement to make STP improvement recommendations
- Interpret data, analyze results using statistical techniques, and provide ongoing reports
- Prepare reports based on analysis and presenting to management
- Participate in user acceptance testing and client testing prior to and after the regulation is in effect
- Produce monthly measurements of success against various client expectations
- Be an expert that can support internal training and provide comprehensive support to Operations, Client Delivery and Network teams.
- Knowledge and mindful usage of AI
Qualifications:
- 12 plus years of relevant experience.
- Proven experience in major operational processes
- Consistently demonstrates clear and concise written and verbal communication skills.
- Demonstrated understanding of securities and derivatives, CSDR penalties, asset servicing products and processes is preferable
Skills:
- Strong organizational skills, excellent communication and presentation skills
- Ability to put the client’s needs first and represent them in the best possible way
- Ability work as an individual contributor as well as part of a wider team
- Willingness to learn and remain open minded about new challenges
Education:
Bachelor’s Degree/University degree or equivalent experience in Business, Accounting, Investment management, Economics or Finance
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Operations - Transaction Services
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Securities and Derivatives Processing
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Full time
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Please see the requirements listed above.
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For complementary skills, please see above and/or contact the recruiter.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
