Job Description – Back Office Technical CoordinatorPosition Details
Position: Back Office – Technical Coordinator
Department: Transformer Service
Location: Thane, Maharashtra
About the Role
We are looking for a proactive Back Office Technical Coordinator to support the Transformer Service Department by coordinating service activities, maintaining technical documentation, and ensuring effective communication between customers and field service teams.
Key Responsibilities
- Coordinate service schedules and engineer deployment.
- Prepare quotations, work orders, and service reports.
- Maintain customer and service records.
- Track AMC and breakdown service requests.
- Coordinate with customers and internal departments.
- Monitor service completion and documentation.
- Prepare MIS reports.
- Support billing and warranty documentation.
Required Qualifications
- Diploma/B.E./B.Tech in Electrical Engineering or related field.
Experience
- 2–5 years in technical coordination, customer support, or transformer service.
Technical Skills
- Service coordination.
- Technical documentation.
- Customer communication.
- MS Office and ERP systems.
- Knowledge of transformer service operations is preferred.
Send me your CV to HR(Gokula) on 9082215477
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
