The role of Sales Support Specialist is to support the sales team and respond to the client /prospect queries. We are looking for an experienced team member who has knowledge of sales and customer service. You should be a taskmaster and have exceptional communication/ coordination skills. You will also contribute to build and retain good customer relationships and also ensure smooth sales team operations.
Responsibilities:-
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Handling sales tracking tools and keeping the data updated and accurate with minimal time lag
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Reporting and publishing pipeline and sales KPI metrics on a regular basis
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Attend and document the MOM’s for internal and external meetings
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Develop a detailed understanding of the functional workings and features of Think Analytics products and be able to respond primary queries and loop in experts for detailed inquiries
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Coordinate with internal and external teams w.r.t. to proposals, pricing quotes, scope of work, legal, contracting, invoicing, payments and KPI measurement
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Coordinate with Sales & Product Teams for creation of content for Marketing
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Assist in coordination during participation in webinars and industry events
Requirements:-
- Experience as a Sales support associate or Sales support specialist
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Experience with CRM systems
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More than average proficiency of MS Excel and MS Word
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Any Graduation
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Strong communication & Coordination skills
