Job Summary
We are looking for a Product Demonstrator who will visit customers at their homes or premises to demonstrate robotic vacuum cleaners, explain product features and benefits, understand customer requirements, and assist the sales team in converting enquiries into successful sales.
Key ResponsibilitiesCustomer Visit & Product Demonstration
- Visit customer premises as per scheduled appointments.
- Conduct professional and practical demonstrations of robotic vacuum cleaners.
- Explain product features, cleaning modes, navigation technology, app connectivity, charging, maintenance, and other functionalities.
- Demonstrate how the product works in the customer's actual environment.
- Explain the benefits and suitability of different models based on the customer's requirements.
Sales Support
- Understand customer needs and recommend the most suitable product/model.
- Answer customer questions related to product performance, usage, pricing, warranty, and features.
- Generate interest and support the sales team in converting demonstrations into sales.
- Share customer feedback and purchase requirements with the Store/Sales Manager.
- Follow up with customers after demonstrations when required.
Customer Experience
- Maintain a professional and courteous relationship with customers.
- Ensure the demonstration area and product are handled carefully.
- Educate customers on proper product usage, maintenance, and basic troubleshooting.
- Address basic customer concerns and coordinate with the service team for technical issues when required.
Demonstration & Product Knowledge
- Maintain complete knowledge of all robotic vacuum cleaner models, features, accessories, and key differences.
- Keep demonstration equipment clean, charged, functional, and ready for customer visits.
- Stay updated on new products, features, offers, and company policies.
- Conduct demonstrations in a simple and easy-to-understand manner.
Reporting & Coordination
- Maintain daily records of customer visits and demonstrations.
- Submit daily reports covering appointments, demonstrations conducted, customer feedback, and sales opportunities.
- Coordinate with the Store Manager/Sales Team regarding customer appointments and follow-ups.
- Update customer/demo details in the company's CRM or reporting system.
Required Skills & Qualifications
- Graduate preferred; candidates with relevant experience may also be considered.
- 1–3 years of experience in product demonstration, field sales, retail sales, customer service, or a similar role.
- Experience in home appliances, electronics, consumer durables, or smart home products will be preferred.
- Good communication and presentation skills.
- Comfortable visiting customers at their homes/premises.
- Basic knowledge of smartphones, apps, and technology.
- Good customer-handling and convincing skills.
- Must have a two-wheeler and valid driving licence.
- Knowledge of Rajkot city and surrounding areas will be an advantage.
Preferred Candidate
The ideal candidate should be well-presented, confident, technically curious, and customer-friendly, with the ability to explain products clearly and conduct impressive live demonstrations. The person should be comfortable travelling to customer locations and should have a sales-oriented approach to convert product demonstrations into sales opportunities.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
