Key Responsibilities:
- Lead and manage the team of Immigration Counsellors to achieve sales targets and organizational goals.
- Monitor team performance, productivity, and client conversions regularly.
- Guide counsellors in client handling, sales pitching, and conversion management.
- Coordinate with clients regarding Work Visa, Tourist Visa, PR, and Study Visa services.
- Explain immigration programs, visa processes, eligibility criteria, timelines, and documentation requirements professionally.
- Convert leads into successful sales through counselling, follow-ups, and client relationship management.
- Maintain regular communication with clients through calls, WhatsApp, and email.
- Coordinate with documentation and case processing teams for smooth file handling and submissions.
- Assist clients in collecting and organizing required visa documents.
- Maintain CRM records, daily follow-up reports, and performance tracking systems.
- Conduct team training sessions and motivate team members for better performance.
- Achieve monthly sales and conversion targets while ensuring excellent customer service.
Requirements:
- Only immigration experience preferred. ( 2 to 5yrs)
- Prior experience in Immigration, Visa Processing, or related industry preferred.
- Strong knowledge of Work Visa, Tourist Visa, PR, and Study Visa processes and documentation requirements.
- Ability to handle end-to-end client coordination and resolve client queries professionally.
- Experience in assisting and coordinating with the Case Processing/Documentation Team for smooth file management and submission.
- Strong communication, leadership, negotiation, and client handling skills.
- Good understanding of sales processes, lead management, and target-driven work environments.
- Ability to multitask, work under pressure, and manage a team efficiently.
- Proficiency in CRM handling, follow-up management, and reporting systems.
Pay: ₹30,000.00 - ₹50,000.00 per month
Application Question(s):
- Which countries’ immigration processes have you worked on?
- How many experience do you have in IMMIGRATION INDUSTRY or VISA PROCESSING?
Work Location: In person
