Exciting opportunity for an experienced Biomolecule Specialist to support our growing customer base across India.
This role will focus on pre-sales and post-sales application support for our Large Molecule portfolio. The successful candidate will provide hands-on technical expertise to customers across biopharma, CDMO, CRO, academic, and leading research institutes—supporting workflows from upstream biodiscovery through downstream purification and chromatography processes. Acting as a trusted technical partner, you will work closely with customers, distributors, and internal stakeholders across India and the wider APAC organisation.
Key Responsibilities:
Customer & Technical Support
- Provide expert application support through on-site visits, remote sessions, phone, and email
- Deliver hands-on demonstrations, workflow consultation, method development guidance, and on-site training
- Support installation start-up, performance confirmation, and troubleshooting to ensure successful customer outcomes
- Assist with chromatography media selection, column operation, and downstream purification optimisation
Pre-Sales & Business Support
- Partner closely with the local Sales team to identify, develop, and maximise Large Molecule opportunities
- Support technical discussions to shape opportunities and influence customer specifications
- Build account plans together with sales leadership for strategic customers in India
- Provide competitive insights and structured field feedback to improve win rates and positioning
Portfolio & Workflow Expertise
- Support the integrated Large Molecule portfolio across Core/Discovery (e.g., PhyTip, PhyPrep) and Astrea/Process chromatography solutions
- Ensure seamless customer workflow support from biodiscovery through process purification
- Maintain up-to-date knowledge of bioprocess trends, chromatography technologies, and competitive landscape in India
- Coordinate with APAC application and product teams for joint customer projects
Market & Scientific Contribution
- Contribute to customer-facing technical materials including application notes, posters, presentations, and workflow guides
- Present scientific and technical content at seminars, workshops, and conferences
- Support distributor enablement and technical training sessions
- Provide structured market feedback to Product Management and Marketing
Skills and Experience:
- Bachelor’s degree or higher in Life Sciences, Biochemistry, Biotechnology, Chemical Engineering, or related field (Master’s preferred; PhD a plus)
- Strong understanding of protein purification and chromatography principles
- Hands-on experience in downstream bioprocessing, chromatography media, or purification workflows
- Experience in application support, process development, or technical sales within biopharma or CDMO environments preferred
- Ability to translate complex scientific workflows into clear customer value and decision support
- Comfortable working in laboratory environments and at customer sites
- Self-driven, resilient, and able to manage multiple customer projects in parallel
- Strong interpersonal skills with a trusted advisor mindset
- Native-level English (oral and written) required; additional Indian language fluency is a plus
- Proficient with MS Word, Excel, PowerPoint, and Outlook
Desirable
- Experience with Protein A and other affinity or ion-exchange chromatography media
- Familiarity with process-scale purification systems
- Experience working with integrated discovery-to-process workflows
- Prior experience in customer-facing scientific or applications roles
Travel will be frequent within India, with occasional travel to APAC and global locations (UK/US) for training and customer support as required.
About Biotage
Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery, development, and analytical testing. With strong expertise in separation and purification technologies and a focus on intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more at biotage.com
