Great People Work Here.
BizTX: Co-Creating WOW Through Digital Innovation
It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally.
We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact.
Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it.
Role Purpose: Reporting to the Director of People & Performance - BizTX, this role supports the delivery and implementation of the people strategy across BizTX.
Scope: Working alongside the People & Performance Team, with a population of circa 150 employees across multiple teams based globally across India, South Africa, UK, Poland, Switzerland, Thailand, China and Australia.
This role is required to support and drive the delivery of the people agenda and flex this with the operational element to this role covering the full range of HR activities including: recruitment & assessment, development, reward, employee relations, international mobility, talent and succession management. This role is a key enabler in helping to shape and embed the culture across BizTX.
They will be the first point of contact for providing timely and proactive HR guidance, expected to be organised and carry out operational activities within their stakeholder groups, and in alignment with both values and up to date employment legislation.
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Act as a strategic HR partner to business leaders with an initial focus across India and South Africa, aligning people priorities with business objectives and driving organisational effectiveness.
- Establish and mature the HRBP function in these locations, with progressive expansion of scope to support additional geographies and global business initiatives as regional operations stabilise and organisational needs evolve.
- Build strong relationships with People Managers through regular 1:1s, providing guidance and coaching in driving team effectiveness and keeping them informed on key People & Performance initiatives.
- Collaborate with Talent Acquisition to shape and execute the resourcing strategy, actively contributing to interviews with a focus on cultural alignment.
- Lead the delivery of a competitive reward strategy, continuously reviewing remuneration against best practice, and manage the annual pay review in partnership with the Director of People & Performance.
- Drive the Engage strategy for BizTX, based on key focus areas from the engagement survey results
- Design and deliver people improvement projects, including Women in Leadership, Women in Tech, wellbeing, DE&I, employee engagement, talent development and HR transformation.
- Support organisational design and change projects, providing HR interventions that enable delivery of business and functional strategies.
- Champion BizTX’s Thrive and Be Awesome culture, promoting adoption and engagement with the app.
- Act as Employment Law lead, ensuring effective employee relations and advising the wider UK HR community on ER matters. Work in partnership with HR in-country for jurisdictional advice where required, and with an approach to continually expand employment law knowledge beyond India.
- Own the talent agenda for BizTX, driving development, succession planning and stakeholder engagement under the guidance of the Director of People & Performance.
- Serve as a catalyst for positive change, identifying risks, recommending improvements, and implementing solutions.
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Educated to degree level or equivalent, with a professional qualification. Qualification in psychometrics seen as advantageous.
- Track record of balancing the operational and strategic HR agendas in an evolving, fast-paced global business unit.
- Comprehensive all-round HR generalist knowledge across, recruitment, reward, change, development and employee engagement/relations agendas.
- Strong evidence of delivering results, working with senior leadership and senior stakeholders across a matrixed international structure.
- Organisation design and development.
- Experience of working in an international organisation and business unit.
- Skilled user of psychometric tools for assessment & development.
- A natural Coach, skilled at developing and coaching individuals and teams.
- A track record of dealing with complex ER issues.
- Driving successful engagement initiatives.
- Excellent interpersonal and communication skills; able to simplify the complex.
- Able to influence others.
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Monthly phone bill maximum reimbursement limit is Rs.3000.
- Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000.
- Medical Insurance 5 lakhs Flat Coverage.
- PF and Gratuity.
- Long Service Policy.
- Life Term Policy
- Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower
- Access to LinkedIn Learning
- Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Our approach to Diversity, Equity & Inclusion
At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
