The Mechanical Inside Sales Coordinator bridges customer requirements with engineering and field sales teams. This role handles technical inquiries, generates accurate estimates and quotations for mechanical components or systems, processes incoming sales orders, and coordinates delivery and fulfillment.
Key Responsibilities
- Quoting & Estimation: Review technical drawings, CAD files, datasheets, and Request for Quotes (RFQs) to prepare accurate cost estimates and formal commercial proposals.
- Customer & Technical Support: Serve as the primary internal contact for clients, providing product specifications, availability, lead times, and troubleshooting assistance.
- Order Management & Processing: Convert approved quotes into sales orders using ERP/CRM software, tracking them through engineering, procurement, production, and shipping.
- Sales Team Alignment: Support outdoor sales engineers by organizing lead data, scheduling follow-ups, and providing administrative assistance on strategic accounts.
- Vendor & Supply Chain Coordination: Collaborate with vendors and internal manufacturing departments to confirm component pricing, lead times, and custom fabrication feasibility.
- CRM Management: Maintain detailed customer logs, order records, quote conversion metrics, and pending opportunities within the CRM database.
Pay: From ₹20,000.00 per month
Work Location: In person
