Company: LUMOS Cowork
Location: Mumbai
Experience Required: 2+ Years
About the Role
We are looking for an energetic, people-focused Community Manager to create an exceptional experience for our members at LUMOS Cowork. As the face of our space, you will build a welcoming environment, ensure smooth day-to-day operations, organize engaging events, and foster meaningful connections among our members.
If you enjoy working with people, solving problems, and cultivating vibrant professional communities, we’d love to hear from you.
Key Responsibilities
Member Experience & Community Building
- Welcome members and visitors with a friendly, professional, and hospitable attitude.
- Build strong relationships with members to foster a positive, collaborative community.
- Plan and coordinate networking events, workshops, and community-building activities.
- Handle all member inquiries, seamless onboarding, membership renewals, and feedback.
- Address member concerns promptly and professionally to ensure the highest levels of satisfaction.
Operations & Facility Management
- Manage the daily operations of the coworking space, ensuring it is consistently clean, organized, and fully functional.
- Oversee and manage meeting room bookings and daily workspace reservations.
- Coordinate directly with vendors, maintenance teams, and service providers to ensure uninterrupted facility operations.
- Monitor daily inventory and proactively order office, printing, and pantry supplies.
Qualifications & Requirements
- Minimum of 2 years of professional experience, ideally in hospitality, customer success, event planning, or coworking management.
- Exceptional verbal and written communication skills.
- A natural problem-solver with a proactive, "can-do" attitude.
- Highly organized with the ability to multitask in a fast-paced environment.
Pay: ₹25,000.00 - ₹30,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Work Location: In person
