We are looking for a Front Office Receptionist to manage guest check-ins, assist with guest requests, and ensure smooth hotel operations. The candidate should be professional, polite, and capable of handling guest queries efficiently.
Responsibilities
- Welcome and assist guests during check-in and check-out.
- Manage front desk operations.
- Handle guest inquiries, complaints, and requests politely.
- Maintain guest records and reservation details.
- Coordinate with housekeeping and security staff if required.
- Maintain professional behavior and grooming standards.
- Basic knowledge of hotel front office operations.
- Good communication skills in English and Malayalam.
- Basic computer knowledge.
- Ability to work night shifts responsibly.
Job Type: Full-time
Pay: ₹12,000.00 - ₹18,000.00 per month
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Edapally North, Kochi, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Language:
Work Location: In person
