We are looking for an experienced, organized, and customer-focused Salon Manager to oversee the daily operations of our salon. The Salon Manager will be responsible for managing staff, ensuring exceptional customer service, achieving sales targets, maintaining salon standards, and driving business growth. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a passion for the beauty and wellness industry.
Key Responsibilities
The Salon Manager will oversee all aspects of salon operations to ensure smooth and efficient service delivery. Key responsibilities include:
- Manage the day-to-day operations of the salon, ensuring a professional and welcoming environment.
- Supervise, motivate, and support salon staff, including hairstylists, beauticians, therapists, and receptionists.
- Create employee schedules, monitor attendance, and manage staff performance.
- Conduct team meetings and provide ongoing training and coaching to improve service quality.
- Ensure exceptional customer service and handle customer inquiries, complaints, and feedback professionally.
- Monitor salon cleanliness, hygiene standards, and compliance with health and safety regulations.
- Manage appointment scheduling and optimize staff productivity.
- Track daily sales, revenue, and expenses to achieve business goals and profitability targets.
- Develop and implement promotional activities, marketing campaigns, and customer retention strategies.
- Maintain inventory levels of salon products, tools, and supplies, and coordinate with vendors for timely replenishment.
- Analyze sales reports and identify opportunities to improve salon performance.
- Promote salon services and retail products to increase revenue.
- Ensure all staff members adhere to company policies, procedures, and professional standards.
- Assist with recruitment, onboarding, and training of new employees.
- Build and maintain strong relationships with clients to encourage loyalty and repeat business.
Pay: ₹19,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
