Duties to be performed.
- Make outbound and receive inbound calls professionally
- Explain company services, courses, or products to customers
- Handle customer enquiries and provide accurate information
- Convince potential customers and generate leads or admissions
- Follow up with interested candidates/customers regularly
- Maintain call records and update customer details in the system
- Achieve daily and monthly calling targets
- Coordinate with other departments when required
- Handle customer complaints politely and professionally
- Maintain good communication and positive attitude during calls
- Schedule appointments, meetings, or demo sessions if needed
- Ensure proper follow-up until closure or confirmation
Skills Required
- Good communication skills
- Basic computer knowledge
- Confidence and convincing ability
- Patience and positive attitude
- Ability to work under targets
Eligibility
- Freshers and experienced candidates can apply
- Minimum qualification Plus Two and above.
- Fluency in Malayalam, English, or Hindi is an added advantage
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
