Job Summary
We are seeking a responsible and proactive Cafe Staff to oversee daily operations of the cafe. The ideal candidate will ensure smooth functioning of the cafe, deliver excellent customer service, and handle financial transactions efficiently.
Key Responsibilities
1. Cafe Operations Management
- Oversee day-to-day cafe operations to ensure efficiency and quality service
- Maintain cleanliness, hygiene, and safety standards
- Monitor inventory levels and coordinate with suppliers
2. Customer Service & Experience
- Ensure high standards of customer service at all times
- Handle customer inquiries, complaints, and feedback professionally
- Build a welcoming and positive environment for guests
3. Cash Handling
- Manage daily cash flow & billing.
- Ensure accurate cash handling.
- Prepare daily sales reports and maintain records.
Requirements
- Proven experience in cafe/restaurant management or a similar role
- Strong leadership and team management skills
- Good communication and interpersonal abilities
- Ability to handle customer issues calmly and effectively
- Basic knowledge of accounting and cash handling procedures
- Flexibility to work in shifts, weekends, and holidays
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Flexible schedule
- Internet reimbursement
- Provident Fund
Work Location: In person