Shift Time -12.30 p.m. to 9.30 p.m
Work Location- Bangalore, Whitefield
Cab Facility - Yes
Required years of experience –
4-8 years of relevant experience
JOB RESPONSIBILITIES:
· Assist in conducting interviews and workshops with business stakeholders to gather process information and requirements.
· Learn to document and visualize business processes using BPMN 2.0 notation under guidance.
· Support the preparation and maintenance of process maps, SOPs, and related documentation using tools such as Microsoft Visio or similar BPM software.
· Coordinate process review sessions, take notes, capture feedback, and help integrate suggested refinements.
· Collaborate with senior analysts and process improvement experts during process design and transition exercises.
· Help track process performance metrics and assist in basic analysis to identify improvement opportunities.
· Maintain version control and up-to-date process documentation.
SKILLS/COMPETENCIES REQUIRED
· 4+ years of experience in a supporting role within Quality, Operations, Process Documentation, or similar areas, preferably in ITES or BPM industry.
· Familiarity (through education or practical exposure) with business process documentation and mapping.
· Some experience (academic or practical) using tools like Microsoft Visio or other process mapping/BPM software.
· Basic understanding of BPMN 2.0 notation is preferred; willingness to learn and develop further.
· Lean Six Sigma White Belt
· Good organizational, planning, and communication skills; able to work well within teams.
· Eagerness to learn about process performance metrics and data-driven improvement.
Preferred Qualifications
· Exposure to process improvement or transition projects as a team member or coordinator.
· Yellow Belt certification (or similar process improvement training) is a plus.
· Basic awareness of process mapping notation tools, process automation or concepts is an advantage.
Pay: ₹500,000.00 - ₹700,000.00 per year
Application Question(s):
- Do you have experience in BPMN 2.0. If yes, how many years of experience
Work Location: In person
