Job Summary:
The Assistant Manager Service – Controls is responsible for leading the installation, commissioning, maintenance, and service support activities related to Building Management Systems (BMS) and HVAC Controls. The role involves managing a team of service engineers and technicians, ensuring successful project execution, system reliability, customer satisfaction, and adherence to quality and safety standards.
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Lead commissioning, troubleshooting, and servicing of BMS and HVAC control systems.
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Manage installation and integration of controllers, sensors, actuators, VFDs, control panels, and field devices.
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Oversee commissioning of HVAC equipment including Chillers, AHUs, FCUs, Cooling Towers, Pumps, and VAV systems.
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Ensure successful integration through BACnet, Modbus, LonWorks, and other communication protocols.
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Support system testing, point-to-point checks, functional testing, and performance validation.
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Manage service schedules, resource allocation, and field execution activities.
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Provide technical guidance and mentoring to service engineers and technicians.
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Act as the primary escalation point for complex technical issues and customer concerns.
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Coordinate with customers, consultants, contractors, and project teams to ensure timely project delivery.
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Review service reports, commissioning documentation, and project handover records.
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Drive customer satisfaction through effective service delivery and issue resolution.
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Ensure compliance with safety, quality, and company operational standards.
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Bachelor's Degree/Diploma in Electrical, Electronics, Instrumentation, Mechanical Engineering, or related field.
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6–10 years of experience in BMS, HVAC Controls, Installation, and Commissioning.
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Minimum 2–3 years of team handling or supervisory experience preferred.
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Building Management Systems (BMS)
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HVAC Controls & Automation
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DDC Controllers
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BACnet, Modbus, LonWorks
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Chiller & HVAC System Commissioning
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VFDs and Control Panels
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PLC/SCADA Knowledge
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Team Management & Customer Handling
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Troubleshooting & Root Cause Analysis
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Project Execution & Service Operations
