JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Job Title: Regional Performance Lead –(Facilities Management)Location: Bengaluru
Company: JLL
Role OverviewJLL is seeking a dynamic and detail-oriented Regional Performance Lead to support the Facilities Management (FM) contract for Client across the Asia Pacific region. This role will be responsible for driving performance excellence, enabling data-driven decision-making, and delivering high-impact executive presentations.
The ideal candidate combines strong analytical capability, technology fluency, and exceptional communication skills to translate complex operational data into actionable insights for senior stakeholders.
Key ResponsibilitiesPerformance Management & Reporting
Lead regional performance tracking across all FM sites, ensuring alignment with contractual KPIs and SLAs
Develop and manage dashboards, scorecards, and reporting frameworks using tools like Power BI, Tableau, or similar
Analyze operational data to identify trends, risks, and opportunities for continuous improvement
Executive Communication & Presentations
Create high-quality, executive-level presentations for client reviews, QBRs, and governance forums
Translate data into compelling narratives that drive strategic decisions
Support senior leadership with briefing materials and client-facing communications
Technology & Digital Enablement
Drive adoption of FM technologies (e.g., CAFM, IWMS platforms like Corrigo, ServiceNow, etc.)
Identify opportunities to automate reporting and enhance digital workflows
Collaborate with tech teams to implement innovative solutions that improve efficiency and transparency
Stakeholder Management
Act as a key interface between JLL regional leadership and Client stakeholders
Ensure alignment across countries, driving consistency in reporting and service delivery standards
Support governance cadence including monthly reviews, quarterly business reviews, and audits
Continuous Improvement
Lead initiatives to enhance operational performance, cost efficiency, and service quality
Benchmark performance across sites and implement best practices regionally
Support transformation projects and strategic initiatives within the account
Key Skills & CompetenciesStrong storytelling and presentation skills (PowerPoint mastery expected)
Advanced data analytics capability (Excel, Power BI, Tableau)
High level of digital and technology awareness in FM environments
Excellent communication and stakeholder management skills
Ability to synthesize complex data into clear insights
Strong attention to detail with a structured, analytical mindset
Qualifications & ExperienceBachelor’s degree in Engineering, Business, Real Estate, or related field
8–12 years of experience in Facilities Management, Corporate Real Estate, or Performance Management roles
Experience working on large, regional or global client accounts preferred
Exposure to integrated FM contracts and KPI-driven environments
Familiarity with FM systems (CAFM/IWMS) and reporting tools
What Success Looks LikeClear, insightful, and impactful reporting that influences client decisions
High-quality executive presentations that strengthen client confidence
Improved visibility and consistency of performance across the region
Increased adoption of digital tools and automation in reporting
Strong, trusted relationship with Client and JLL leadership
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
