Primary Responsibilities
Business Responsibility Areas
Key Performance Indicators
Inspection & Testing
Conduct timely inspection & testing of incoming Raw Materials, Packing Materials, Intermediates & Finished Goods
Calibration & Maintenance
Calibrate & conduct preventive maintenance of the reference/master samples & testing instruments as per guidelines
Customer complaint analysis
Conduct quick analysis of complaint received from the market and respond timely response to field
System Adherence
Adhere to APQS (QMS, SMS & EMS)
Raise design change requests
Provide suggestion for improvement in case of any gap
Improvement
Participate in initiatives pertaining to Productivity, Quality, Delivery, Cost, Safety and Environment improvement
Audit
Carry out audits as per defined schedule and guideline
Perform closure of the gaps as per agreed timelines