Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Google Cloud Container Services
Good to have skills : DevOps, DevOps Architecture
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various components of essential business systems. This role requires dynamic problem-solving to ensure the smooth operation of critical applications, collaborating with different teams to maintain system stability and performance. The position demands vigilance and adaptability to swiftly identify root causes and implement effective solutions, contributing to the overall reliability and efficiency of the business technology environment.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve operational processes and enhance system reliability.
- Mentor junior team members to support their professional growth and development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Google Cloud Container Services.
- Good To Have Skills: Experience with DevOps Architecture, DevOps.
- Strong knowledge of container orchestration and management within cloud environments.
- Ability to troubleshoot and resolve complex issues related to cloud infrastructure and containerized applications.
- Familiarity with cloud-native tools and practices to optimize application deployment and scalability.
- Experience in monitoring, logging, and alerting systems to maintain high availability and performance.
Additional Information:
- The candidate should have minimum 5 years of experience in Google Cloud Container Services.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
