Parent Communication & Relationship Management
- First Point of Contact
- Handling existing parents’ queries/concerns on WhatsApp & calls
- Sending communications to parents on all WhatsApp group
- Managing and replying to emails
- Coordinating with Hostel students and parents
- Creating, maintaining, and deleting WhatsApp groups
- Directing and Maintaining Concern/Complaint forms
- Calling for complaints/concern
- Directing and Maintaining Feedback forms
- Late-coming follow-up calls and record maintaining
- Issuing gate pass to hostellers and students leaving early
- Inform in transport group about transport students leaving mid day
- Arranging teacher-parent meetings
Admissions & Counselling
1. Handling phone inquiries for admission and updating Inquiry sheet
2. Maintaining Inquiry data (Walk-ins/Calls/Email/Whatapp)
3. Admission Counselling – Allocating People
4. Admission Follow up
5. Maintaining the marketing data from events, survey, preschool etc
Finance & Record Keeping
1. Sending fee reminders
2. Collecting fee, issuing receipts, maintaining fee record,
3. Follow up on fee payment
4. Update Fees Student Master Data
- Book keeping for miscellaneous payments
HR & Recruitment Support
- Posting jobs and forwarding applications to concerned person
- Scheduling interviews for job openings and conducting tests
- Coordinating the on-boarding process, collecting forms, offer letter and documents
- Creating email and activating biometric for new joinees
Vendor Management
1. Follow up: Item delivery, payments, delays
2. Ordering
3. Exchange
4. Keeping vendors in pipeline
5. Comparison
6. Scheduling meetings
7. Raising PO
8. Returns
9. Negotiations (Ismail will do, need to follow-up)
Meetings, Events & Administration
- Recording MOM and sharing with the team
- Updating Policy document
- Maintaining print record and facilitate printing work – Aid & Act, Events
- Assisting during events
- Organising management meetings & arranging appointments
- Ensuring cleanliness and orderliness in the reception area
- Other administrative tasks that may be assigned over time
- Office & Administrative Support
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
